Returns & Exchanges

At The Cowboy Pillows®️ Co, we want you to be completely satisfied with your rustic comfort; if your purchase doesn't feel like home, you can return it within 30 days of delivery. All returned items must be in their original, unwashed condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Pack Your Gear

Place the pillow in its original packaging and include the packing slip to ensure your return is identified correctly.

3

Attach the Label

Download and print the prepaid shipping label provided via email and secure it firmly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing